How to Hard Refresh Your Browser and Clear the Cache

Sometimes when we update your website, your browser may still show an older version due to cached files. A hard refresh forces your browser to reload the most recent version of the page by clearing its local cache for that site.

Here’s how to do a hard refresh in the most common browsers:

Google Chrome

Windows / Linux:

Hold down Ctrl and click the Reload button
Or press Ctrl + F5
Or press Shift + F5

Mac:

Hold down Cmd + Shift + R

Mozilla Firefox

Windows / Linux:

Hold down Ctrl and click the Reload button
Or press Ctrl + F5

Mac:

Hold down Cmd + Shift + R

Safari (Mac)

Press Cmd + Option + R

Microsoft Edge

Hold down Ctrl and click the Reload button
Or press Ctrl + F5

How to Clear Your Browser’s Full Cache

If a hard refresh doesn’t do the trick, the next step is to clear your browser’s full cache. This removes all stored files like images, scripts, and other site data, so your browser can load the latest version of a site.

Here’s how to clear the cache in different browsers:

Google Chrome

Windows / Mac:

Click the three dots in the top-right corner
Go to More Tools > Clear browsing data
In the popup, select Cached images and files
Choose the Time range (select “All time” to be safe)
Click Clear data

Mozilla Firefox

Windows / Mac:

Click the three horizontal lines in the top-right corner
Go to Settings > Privacy & Security
Scroll to Cookies and Site Data
Click Clear Data…
Check Cached Web Content, then click Clear

Safari (Mac)

Click Safari in the top menu
Go to Preferences > Advanced
Check “Show Develop menu in menu bar”
From the Develop menu, choose Empty Caches

Microsoft Edge

Windows / Mac:

Click the three dots in the top-right corner
Go to Settings > Privacy, search, and services
Under Clear browsing data, click Choose what to clear
Select Cached images and files
Choose a Time range, then click Clear now

Still having trouble? Let us know—we’re happy to help you troubleshoot.